The office building had a very temperamental HVAC system.
The thermostat seemed to have a mind of its own and would switch from hot to cold and back again without any warning or reason.
The employees of the office building, who were used to the unpredictable temperature swings, had grown tired of the constant discomfort and decided to take matters into their own hands. They formed a committee to address the HVAC issues and came up with a plan to fix the thermostat once and for all. They hired an HVAC technician to come in and take a look at the system. The technician tinkered with the thermostat for a few minutes, adjusted some settings and declared that the problem was fixed. But as soon as the technician left, the thermostat started acting up again. The temperature in the building began to fluctuate wildly, and the employees found themselves sweating one minute and shivering the next. Frustrated and fed up, the employees called the HVAC technician back and demanded that he fix the thermostat for good. The technician scratched his head, unsure of what to do. Just then, one of the employees had a brilliant idea. She suggested that they try talking to the thermostat like it was a person, hoping to appeal to its fickle nature. And so, the employees began to address the thermostat in soothing tones, saying things like “Hey there, little guy, we know you’re doing your best” and “We appreciate all the hard work you do, but we really need you to stay at a consistent temperature.” To their amazement, the thermostat seemed to respond to their kind words. It stopped fluctuating and settled on a comfortable temperature that stayed consistent throughout the day.