The Heating, Ventilation plus A/C worker was two hours early.

I thought I was imagining things when I saw the Heating, Ventilation plus A/C worker drive into my driveway.

I knew the Heating, Ventilation plus A/C worker was supposed to be at the home that morning, although he was two hours early.

I thought it was weird that he may have an appointment at the neighbor’s home on the same morning he was at mine. I walked away from the window and waved at my neighbor, who was sitting on his porch… Five minutes later, there was a knock on the door, and I thought it was the neighbor, however I was wrong. The Heating, Ventilation plus A/C worker stood at the door. He showed me his ID badge and said he was there to labor on the furnace. He must have seen the look of disbelief on my face. He asked if he was at the right house, all I could do was nod. I had never had an Heating, Ventilation plus A/C worker arrive early, and I couldn’t speak. I finally found the words to tell him he was two hours early. He told me the other customer he was to go to canceled their appointment. He apologized for not calling and letting me know he was going to be early, although he was just down the street. When he said he would come back later if this was inconvenient, I grabbed his arm and told him to come in. Not only was he two hours early, although he fixed the furnace within record time. I teased him and said Heating, Ventilation plus A/C workers worked faster when they weren’t fatigued. He laughed and handed me the paperwork and the bill for the furnace.

Quality HVAC


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